Acceptable Use Policy
EliteStarHosting VOF · Chamber of Commerce: 98619616 · Version 1.0 · Effective date: 1 July 2025. Forms part of the Terms of Service.
Last Updated: July 1, 2025
[1] Purpose and Applicability
This AUP sets the boundaries for permitted use of all EliteStarHosting services, including game server hosting, VPS hosting, web hosting, bot hosting, and related services. By using our services the customer declares to have accepted this AUP. The customer is responsible for compliance by all persons using the services via their account. EliteStarHosting reserves the right to amend this AUP with 30 days' prior written notice.
[2] Prohibited Use
The following uses are strictly prohibited:
Cybercrime and network attacks: DDoS attacks, port scans, brute force, malware / ransomware / botnets, use as command-and-control infrastructure.
Illegal content and intellectual property: Child sexual abuse material (CSAM), hate speech, copyrighted material without a valid licence, cracked software.
Spam and unsolicited communications: Spam campaigns, phishing, falsified sender information.
Infrastructure abuse: Overloading systems, cryptocurrency mining (unless agreed), open proxies, stress-test tools.
Gaming environment abuse: Cheat software, aimbots, laundering of in-game currency.
[3] Urgent Situations
EliteStarHosting may take immediate action without prior notice in the event of: active DDoS originating from the customer's service, malware distribution, CSAM, imminent danger to infrastructure, or a government order. In all other cases the customer is given a reasonable period to remedy the situation.
[4] Enforcement and Sanctions
Violations may result in: a formal warning, restriction of functionality, suspension of services, termination of the agreement, filing a criminal complaint, or civil legal action. The customer is fully responsible for their use of the services and indemnifies EliteStarHosting against all resulting claims.
[5] Reporting Abuse
Report abuse via the ticket system or [email protected]. Include the IP address, time (UTC) and log files. See the Abuse Policy for the full procedure.